QUESTION
Do you need to have the Social Security numbers of the people you want to investigate or can you search with just the persons name and address? Also, how often does the site ask for money for searches? Eg: will I have to pay extra for information all the time? Please get back to me so that I may sign up if you don't have to always have the subject's SS# and DOB.

ANSWER
No, in many cases you only need a name to do searches. Sometimes even just a last name will get you started. Of course, the more information you have to start with the better your chances are going to be for success. And no again, you will not have to pay extra for all searches. The only time you'd need to do that would be if you used one of the pay site links on our service. A huge number of the databases we connect you to are totally FREE for unlimited use. THERE ARE NO EXTRA CHARGES FROM WEB DETECTIVE EVER!

Your $29.95 membership fee gives you unlimited access to all the databases, how-to information and search sites we link to. These are FREE search sites and sites that require an extra fee. The extra fee sites we have links to are ones with information simply not available to anyone (even us) without paying a fee to the company that owns the information. We are in the business of helping you connect to all worthwhile investigative resources on the internet - free and fee-based.

We are all about maintaining the most complete collection of internet links to investigative databases available - PERIOD! Our research and updating is the crux of the value of our service. It saves you a ton of time, money and effort in collecting and maintaining all these thousands of resources for yourself. We are by far the best investigative bookmarks service on the web. The stuff we connect you to is unbelievable and will simply blow your socks off. In addition, we have the ADDED VALUE you don't get with other services of offering you personal help, via email, with problems you may have in finding resources or conducting investigatons.

QUESTION:
Who uses your service and how long have you been in business?

ANSWER
We have been in business on the internet since 1995. We are, by far, the best investigative help service on the web. We have a real investigative help service (not some whimpy "software" program) withconnections to real tools, resources and investigation how-to material. Our professional level service is used by investigators worldwide (Police, Attorneys, Businesses, Private Investigators, Landlords and General Internet Users) - over 25,000 to date.

QUESTION:
You respond to my emails right away even if I send them in the middle of the night. Do you ever sleep?

ANSWER:
NO!!! :)

QUESTION
Will anyone know I am investigating them?

ANSWER
No!!! Nobdy will ever be able to find out that you are investigating them. Our site is totally private and you will be completely anonymous when using our service. Be aware though that when investigating people you must obey the laws pertaining to other people's private information.

QUESTION
How often do you update your service?

ANSWER
Quite often. Our staff is constantly working on the site, adding information, and checking links. We have the best investigative help site on the web and we want to keep it that way!

QUESTION:
Do you ever automatically rebill me?

ANSWER
NO! We only bill you one time for your initial membership fee. It is good for unlimited lifetime use! You will never be billed again!

QUESTION
Is it legal to use Web Detective?

ANSWER
Absolutely. The Federal Freedom of Information Act allows for the public viewing of thousands of types of records, be they criminal, property, background, whatever. None of the Web Detective resources are illegal, or will allow you to perform an illegal search. Also, NO ONE WILL EVER KNOW YOU ARE INVESTIGATING THEM!!

QUESTION
Is Web Detective a complicated program?

ANSWER
NO, ABSOLUTELY NOT! The program is very easy to use. Even a total internet beginner can use our program with no problems at all. We give you detailed, step-by-step instructions for conducting even the toughest and most complicated investigations.

QUESTION:
Do you guarantee that I will find the information I am looking for?

ANSWER:
No, we cannot guarantee that. We have no control over the results of searches or the information you might be using to search with. Keep in mind though that you can usually find what you are looking for if you are diligent and work at it. Not all investigative questions are answered with one query and one mouse click.

QUESTION:
I have a question that is not answered above. How do I get it answered?

ANSWER:
Send us an email and we will answer it promptly (and may even add it to this FAQ).